Pass Powderkeg Snow Patrol
Job No:
MCP169
Location:
Crowsnest Pass
Pass Powderkeg is a community-focused ski area owned and operated by the Municipality of Crowsnest Pass that is dedicated to providing an outstanding experience for people of all ages and skill levels. As an asset to the community, Pass Powderkeg remains true to its core values: it is a local ski hill with great snow, exciting terrain, that provides access to a diverse alpine environment and a fun welcoming family atmosphere.
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POSITION TITLE: |
Snow Patrol |
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REPORTS TO: |
Patrol Supervisor |
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REVISION DATE: |
August 2024 |
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WAGE BAND: |
2024- Starts at $18.00/hour |
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STATUS: |
Temporary Seasonal- Full Time or Part Time |
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Position Summary
Working under the direction of the Patrol Supervisor, Snow Patrol are responsible for monitoring and reporting on trail conditions, advising on closures and safety signage, and ensuring the health and safety of all guests and staff while using the resort facilities and terrain. Patrollers are well-versed in the Mountain Safety program and act as the first responders to emergency situations, accidents, or any other health or safety concerns. This role works cooperatively with other staff and continually strives to provide our guests the finest recreational experience by providing safe and well-maintained terrain and great service. |
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Key Duties and Responsibilities
- Monitor and report on trail and weather conditions and advise on run closures / signage.
- Ensure adequate signs, ropes, gates and pylons are maintained.
- Act as a first responder in emergency or health or safety situations and dispatch resources.
- Liaise in emergency situations, communicating with key contacts until the situation is resolved.
- Assess the condition of injured parties, administer first aid treatment and transition to emergency personnel if required.
- Participate in search and rescue activities.
- Maintain required records, reports and documentation necessary as part of the due diligence process
- Assist in accident reporting and submission of necessary documentation.
- Ensure all guests and staff adhere to established safety procedures and run closures.
- Participate in the ongoing development of the emergency procedure & safety program manuals.
- Performing trail maintenance as required.
- Issue warnings to and/or revoke passes from reckless or irresponsible guests as necessary.
- Perform other duties as assigned
Knowledge, Abilities and Skills
- Knowledge of ski area operations
- Attention to detail
- Able to effectively communicate with guests, staff and first responders as required.
- Able to work within a team environment and independently.
- Committed to a safe and welcoming atmosphere
- Customer service excellence
- Able to be flexible and adapt to unique situations
- Ability to communicate effectively and multi-task under stress or time pressure.
- Previous experience in a safety, patrol, or related outdoors role
- Advanced skiing/riding ability and comfort accessing all levels of terrain (double black diamond)
- Previous organized rescue training an asset
- Calm under pressure
- Knowledge of the Occupational Health & Safety Regulation, and other legislation regarding the safety of mountain operations an asset
Required Education and Experience
This position requires the following minimum qualifications:
- 80 hour first aid course
- CPR and AED
The following certifications are an asset:
- Instructor certifications - CASI, CSIA
- Coaching Certifications - CFSA, CSC
- Guiding certifications - Interpretive Guides Association, Association of Canadian Mountain Guides
- More advanced certifications in first aid or Pre Hospital Care
- Canadian Avalanche Association Operations Level 1 or higher
- Training in risk management
- Training in Workplace Health and Safety
Working Conditions
The work is performed mainly outdoors. Outdoor work is performed in all weather conditions, including cold, wind, snow and rain. The work is occasionally physically strenuous and regularly requires the incumbent to ski/snowboard, bend, kneel, shovel, rake and carry equipment.